You may order products from the website by submitting a completed order form through the check out procedure.
We will confirm acceptance of your order by email to the address you have given and the sending of this email (whether or not it is received) makes the contract between us. * Note Overseas orders may incur additional shipping charges depending on the size/weight of the goods purchased.
Delivery Of Products
We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the delivery will not be essential to the contract between us.
If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order to retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this .
You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.
If you cancel your order after we have dispatched the products, then you must return the products to us at the address mentioned above. The products should be returned in a resaleable condition and your own expense . We recommend the use of a Recorded Delivery Service.
Returns made due to cancellation of order are subject to a 20% of the purchase price as a re- stocking fee
You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.